Terms and Conditions

1. Introduction

Welcome to Soothing Suites. These Terms and Conditions govern your use of the soothingsuites.com website and the services offered by Soothing Suites (hereinafter referred to as "we", "us", or "our"), an online tailor service based in the United Kingdom.

By accessing our website and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Acceptance of Terms

By accessing or using soothingsuites.com, you confirm that:

• You are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
• You possess the legal capacity to enter into binding agreements.
• You agree to comply with these Terms and Conditions, including any future amendments.

3. Use of the Website and Services

Soothing Suites provides an online platform for custom tailoring services, including but not limited to:

• Custom garment design and creation
• Measurement submission and storage
• Fabric selection and customization options
• Order placement and processing
• Delivery of tailored garments

You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions.

4. Account Registration

To access certain features of our website or place orders, you may need to register for an account. When registering, you agree to:

• Provide accurate, current, and complete information.
• Maintain and promptly update your account information.
• Keep your password confidential and secure.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account or any other security breach.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

5. Orders and Payments

When placing an order with Soothing Suites:

• You agree to provide accurate and complete measurement information.
• You acknowledge that any errors in measurements provided by you may result in garments that do not fit properly, and Soothing Suites cannot be held responsible for such errors.
• All prices are displayed in British Pounds (GBP) and include applicable VAT.
• Payment must be made in full at the time of ordering unless otherwise specified.
• We accept payment via credit/debit cards, PayPal, and other payment methods as indicated on our website.
• Order confirmation will be sent to the email address provided during checkout.

6. Delivery and Returns

Regarding delivery and returns:

• Estimated delivery times are provided but are not guaranteed.
• Custom-made garments require additional production time, which will be communicated at the time of order.
• Risk of loss and title for items purchased pass to you upon delivery to the carrier.
• As our products are custom-made to your specifications, returns are only accepted in cases of manufacturing defects or significant deviation from the specifications provided.
• Any claims for defective products must be made within 14 days of receipt.
• Full details of our returns policy can be found on our website.

7. Intellectual Property Rights

All content on soothingsuites.com, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Soothing Suites or its content suppliers and is protected by UK and international copyright laws.

You may not:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our express written permission.
• Use our trademarks, service marks, or trade names without prior written consent.
• Remove any copyright, trademark, or other proprietary notices from any content on our website.

By submitting design ideas, feedback, or suggestions, you grant Soothing Suites a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

8. User Content and Submissions

When you submit content to our website, including measurements, design preferences, or feedback:

• You retain ownership of your content.
• You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your content in any existing or future media.
• You represent and warrant that your content does not violate any third-party rights.
• You agree not to submit any content that is unlawful, defamatory, harassing, threatening, or otherwise objectionable.

We reserve the right to remove any content that violates these Terms and Conditions or is otherwise objectionable at our sole discretion.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using our website for any unlawful purpose or in violation of these Terms and Conditions.
• Attempting to gain unauthorized access to any portion of our website or any systems or networks connected to our website.
• Interfering with or disrupting the operation of our website or servers.
• Harvesting or collecting user information without their consent.
• Impersonating another person or entity.
• Using our website to transmit any malware, viruses, or other malicious code.
• Engaging in any activity that could damage, disable, overburden, or impair our website.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Soothing Suites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Soothing Suites shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law:

• Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind.
• We disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant that our website will be uninterrupted, timely, secure, or error-free.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or services.
• Our total liability for any claims arising from these Terms and Conditions shall not exceed the amount paid by you for the specific order giving rise to such claim.

Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Soothing Suites, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of our website or services.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the courts of England and Wales, which shall have exclusive jurisdiction over any such dispute.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms and Conditions affects your rights as a consumer to rely on such mandatory provisions of local law.

14. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our website and services.

16. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions shall remain in effect. Such provision shall be replaced with a valid and enforceable provision which most closely matches the intent of the original provision.

17. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Soothing Suites regarding our website and services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning its subject matter.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: